Dr. Dre used some surgical magic to make a giant carpet snag disappear! Andre identified a piece of hidden extra carpet that he was able to transplant to the affected area. The snag ran the entire width of a stair and was roughly 3″ thick. Andre’s magic solution has the stair looking like it never happened, and he saved me from having to replace the carpet on the stair or entire stairwell. Extremely professional, prompt service, great communication, and outstanding work!